stykzman wrote:Dumb question, but have you rebooted and tried it again after the reboot?
Well, I've tried it one night, then gone on to something else, then eventually turned the computer off, then come back the next day, turned the computer on, tried opening it again, failed again, given up. Would that count as rebooting? And I just tried it again then, when I posted that picture yesterday and the computer was turned off overnight. But I've never tried, rebooted, then tried again on the same day.